Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation (NYSE: AES), a Fortune 500 company that's leading the charge in the global energy revolution. With operations spanning 14 countries, AES is committed to shaping a future through innovation and collaboration. Our dedication to innovation has earned us recognition as one of the Top Ten Best Workplaces for Innovators by Fast Company in 2022. And with our certification as a Great Place to Work, you can be confident that you're joining a company that values its people just as much as its groundbreaking ideas.

AES is proudly ranked #1 globally in renewable energy sales to corporations, and with $12.7B in revenues in 2023, we have the resources and expertise to make a significant impact as we provide electricity to 25 million customers worldwide. As the world moves towards a net-zero future, AES is committed to meeting the Paris Agreement's goals by 2050. Our innovative solutions, such as 24/7 carbon-free energy for data centers, are setting the pace for rapid, global decarbonization.

If you're ready to be part of a company that's not just adapting to change, but driving it, AES is the place for you. We're not just building a cleaner, more sustainable future - we're powering it. Apply now and energize your career with a true leader in the global energy transformation.

Responsible for general and specific assignments involving extensive knowledge of the Joint Use and Pricing and Invoicing processes. Duties will require detailed communications with customers as well as Joint Use attaching entities and contractors, monitoring Joint Use construction and payment activities.  Also requires managing the residential payment plan process, creating invoices and processing payments.  Duties include having knowledge of PUCO guidelines and timelines and the ability to devise new approaches to processes in an effort to increase efficiency.  

Main Responsibilities:

• Train new Construction Specialist personnel and consider process improvements.
• Track the Business As Usual (BAU) proposals and work with the contractor(s) to ensure PUCO timelines are being met.
• Communicate with BAU customers regarding attaching activity.
• Modify SPANS to accommodate per unit pricing from contractors.
• Work with contractors on invoice submittals to ensure accuracy.
• Work with phone companies and PUCO office to help resolve specific customer issues that arise.
• Receive and process customer payments (includes creating and sending all deposit information and backup documentation to cash receipts and cash applications).
• Work in SAP/Graphic Work Design tools.
• Manage customer related concerns regarding invoices.
• Monitor and track contractor hours.
• Perform other similar work as assigned.

Qualifications:

• Must have excellent verbal and written communication skills.
• Must be proficient with Microsoft Office products.
• Must have excellent customer service skills. 
• Proficiency with SAP is preferred.
• Knowledge of SPANS is preferred.
• Established individual contributor with limited autonomy in daily work.
• Acquires additional skills through experience, peer interaction and formal training.

AES is an Equal Opportunity Employer who is committed to building strength and delivering long-term sustainability through diversity and inclusion. Respecting all backgrounds, differences and perspectives enables us to improve the lives of our people, customers, suppliers, contractors, and the communities in which we live and work. All qualified applicants will receive consideration for employment without regard to sex, sexual orientation, gender, gender identity and/or expression, race, national origin, ethnicity, age, religion, marital status, physical or mental disability, pregnancy, childbirth, or related medical condition, military or veteran status, or any other characteristic protected under applicable law. E-Verify Notice: AES will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.